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Your Family. Our Commitment.

Our Story

Rooted in Love and Dedication

I'm Kala Allen Omeiza, and my journey into home care is deeply personal. It did not come from a boardroom; it came from a hospital bed. After giving birth, I experienced an amniotic fluid embolism—a condition that is mostly fatal. I survived, and then had to relearn how to walk and communicate.

In doing so, I discovered firsthand how difficult it is to accept care—and how transformative the right care can be when it finally arrives. "It wasn't easy to accept friendly care, but it was worth it."

That experience, layered with years of watching my own relatives navigate the transition from independence to needing daily support, became the emotional backbone of Heard Home Care. We understand the vulnerability and the need to feel seen that comes with accepting support in the home.

As we grow our family in Raleigh, North Carolina, we prioritize instilling values of compassion, understanding, and dignity. These principles shape our approach to serving our clients and ensuring that every family we touch feels genuinely heard.

More About Kala Omeiza

About Me

"In 2018, I founded the national nonprofit I'm Heard to combat mental health stigma in underserved communities. I've since authored three books on the topic and spoken worldwide."

Prior to founding Heard Home Care, I spent over a decade working directly with older adults and individuals living with dementia, developmental disabilities, and mental health challenges—including clinical roles at Duke University Hospital, a Harvard Medical School Affiliate Hospital, and a World Health Organization Collaborating Center.

Kala is dedicated to serving the Raleigh community with a focus on compassion, understanding, and the belief that the people most often overlooked deserve not just services, but to be genuinely seen and heard.

Education

University of Oxford

Masters in Psychology

Miami University

Bachelor's in Psychology

Experience

Duke University Hospital

Harvard Medical School Affiliate Hospital

World Health Organization Collaborating Center

US Fulbright Scholar

Awards

Forbes 30 Under 30 Finalist

Davos Neurodiversity Summit Leadership Wall, 2025

100 Top Global Inclusion Leaders, 2026

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Our Mission Statement

"We are on a mission to be the leading provider of premium home care, where our dedicated care professionals are celebrated and empowered, fostering an environment of service excellence for our clients. Together, we Heard lives—those we serve and those we employ—creating a community anchored in respect, empathy, and unwavering commitment to outstanding care. Our purpose is to elevate caregiving, transforming challenges into cherished moments of connection and joy."

Each of our carefully chosen caregivers are:

Step 1

Step 1: Matched to each client

We thoughtfully match caregivers based on experience, skill set, location, and personality. We take a holistic approach and want to be sure it’s a good match for everyone.

Step 2

Step 2: Collaborative

Our caregivers are communicative, working closely with your care manager to provide a comprehensive, personalized care plan and keep your family informed of any updates.

Step 3

Step 3: Trained professionals

Through extensive ongoing training and background checks, our caregivers are qualified to protect your well-being.

Step 4

Step 4: A dedicated companion

Consistency is key. We strive to provide you with a familiar face you’ve grown to trust and find comfort in.

Step 5

Step 5: The heart of our business

We understand that a supportive work environment is essential for our care professionals to thrive. By fostering a culture of respect, empathy, and encouragement, we ensure that our team feels valued and appreciated. This, in turn, enables our care professionals to provide compassionate care to those they serve.

Get Started with HEARD Home Care!